Privacy Policy
Your privacy and trust are our top priorities at Singh Traders.
1. Introduction
Welcome to Singh Traders("we", "our", or "us"). We operate as a premier building material supplier based in Saidnagar, Laheriasarai, Darbhanga, Bihar, India (846001). We provide building materials including Cement, Iron/Sariya, Sand/Balu, Stone/Gitti, Wire, Cover Block, and Waterproofing Chemicals.
This Privacy Policy describes how we collect, use, process, share, and protect your personal information when you use our website (singhtrader.in) and our mobile applications (available on the Google Play Store). By using our app or website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect information to provide better services, process building material orders, and communicate order updates to you.
A. Personal Information Provided by You
- Full Name and Contact Number (Phone/WhatsApp)
- Construction Site / Delivery Address in Darbhanga or surrounding areas
- Email Address (if provided during inquiry or billing)
- Order details, material inquiries, and payment status
B. Automatically Collected Data
- Device type, operating system version, and unique device identifiers
- App usage statistics, crash logs, and performance metrics
- IP address and approximate location data for delivery logistics estimation
3. How We Use Your Information
- To process and fulfill building material orders and deliver to your site.
- To send price quotes, rate lists, order confirmations, and dispatch notifications via Phone, SMS, or WhatsApp.
- To respond to customer support inquiries and provide assistance.
- To improve our mobile app functionality, website performance, and user experience.
- To prevent fraudulent transactions, ensure system security, and comply with legal regulations.
4. Third-Party Services & Data Sharing
We respect your privacy and do NOT sell, rent, or trade your personal information to any third parties or advertisers.
We may share limited data with trusted third-party service providers solely for operational purposes:
- Messaging Services (MSG91 / WhatsApp): To send transactional messages, WhatsApp price quotes, and delivery notifications.
- Maps & Navigation (Google Maps API): To calculate delivery distance and help drivers locate construction sites.
- Cloud Infrastructure & Database Hosting: Secure cloud servers hosting our database with encryption standards.
- Legal Authorities: If required by law, regulation, or legal process to protect our rights or the safety of our users.
5. Data Retention & Security
We employ industry-standard administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, alteration, or misuse.
We retain your personal information only for as long as necessary to provide services, maintain transaction records for accounting and tax compliance, or resolve disputes.
6. Your Rights & Data Deletion Requests
In compliance with Google Play Store Policies and applicable privacy laws, you have the following rights regarding your personal data:
- Access the personal information we hold about you.
- Request correction or updating of inaccurate data.
- Request permanent deletion of your account and associated personal data.
How to Request Account & Data Deletion:
If you wish to delete your account or have your personal data permanently removed from our system, you can submit a deletion request by reaching out to us:
7. Children's Privacy
Our app and website are intended for adults, home builders, contractors, and businesses requiring construction materials. We do not knowingly collect personal information from children under the age of 13 (or under 18). If you believe a minor has provided us with personal data, please contact us immediately for deletion.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in operational, legal, or regulatory requirements. Any modifications will be effective immediately upon posting on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at: